COVID-19 Resources for Businesses in San Mateo County & Silicon Valley

These are truly unprecedented times and we hope that each of you, your family members and team members are doing as best as you can during this difficult time. At the risk of being redundant, our CVB would like to list all recent information that we have received which you may find relevant.

As the Coronavirus (COVID-19) situation continues to change at a rapid pace, we recommend you use the links below for the latest information related to our region. We assure you that we will update this site as new information becomes available.

Latest Information about San Mateo County

On February 24, the County of San Mateo moved to the Substantial (Red) Tier under California's Blueprint for a Safer Economy. Under the Red Tier, a significant amount of indoor activities may resume such as gyms at 10% of capacity; restaurants, movie theaters, museums, places of worship at 25%, retail shopping at 50%, among other things.

Governor Gavin Newsom is also urging individuals arriving or returning from other states or countries who do not meet the essential traveler criteria to quarantine for a minimum of 10 days after arrival in California. Read more about the travel advisory for leisure and non-essential travel.

Additionally, in an effort to thwart the import of variant strains of the virus, the Biden Administration has imposed an international travel ban affecting inbound traffic from these countries. U.S. citizens returning from travel abroad must show proof of negative COVID test and abide by applicable quarantine rules.  

New COVID Relief announced on December 21, 2020

On December 21, Congress finally approved a $900 billion stimulus package after months of gridlock. Though this is half the size of the $2.2 trillion stimulus law that was passed in March at the start of the pandemic, it is still one of the largest relief packages in modern history. Along with supplemental unemployment at $300 a week for 11 weeks and direct payments of $600 to adults and children, it contains many of the provisions we fought hard for through advocacy at the federal level, led by the U.S. Travel Association. 

Some of the highlights include:

  • The second round of PPP loans: Businesses with 300 employees or less and a 25% decline in revenue in any quarter in 2020 may receive a second PPP loan of up to $2 million.
  • Extension to use Coronavirus Relief Funds until December 31, 2021.
  • $15 billion in grants to concert venues, performing art centers, theaters, and museums with 500 or fewer full-time equivalent employees and at least a 25% decline in revenue, among other qualifications.
  • Extension of the Employee Retention Tax Credit through July 1, 2021.
  • $2 billion in grants for airports and airport concessionaires: Including $1.75 billion in grants for commercial service airports and $200 million for airport concessionaire relief.
  • Full deductibility of business meal expenses incurred in 2021 and 2022.
  • PPP Eligibility for CVBs (and other qualifying 501c (6) organizations such as Chambers of Commerce): Expands PPP eligibility to both nonprofit and quasi-governmental destination marketing organizations (DMOs) with 300 employees or less (full-time and part-time combined). $35 billion is set aside for first-time PPP loan recipients.

The next hurdle for everyone will be to gain knowledge on how to access these funds. Some lenders involved in earlier rounds of funding indicated they would not participate in the future. While details are still unclear, we recommend starting a conversation with your financial institution now and begin lining up the necessary documentation and confirm that they plan to participate.

Face Covering Enforcement - San Mateo County

Many of our partners have struggled with difficult guests who refuse to wear face coverings. This past Tuesday, San Mateo County enacted legislation that calls for a graduated scale of fines for patrons who refuse to comply and businesses that refuse to enforce mask-wearing health orders. You may read the details here.

San Mateo County Social Distancing Protocol

All businesses in San Mateo County must complete and post a Self-Certification Placard, Social Distancing Protocol, and Health and Safety Signage. Please know that if your business is open and you have not completed and posted these notices, we recommend you do so immediately as you are currently out of compliance. Click here to access and complete the required steps and become compliant.


Convention & Visitors Bureau Sanitation Committee

On April 29th, the San Mateo County/Silicon Valley Convention and Visitors Bureau announced the formation of a new working committee formed to establish and implement sanitation best practices. The task force committee will be made up of 26 members, representing establishments in the hotel, restaurant, retail, museum, and attraction sectors. To read the full press release, please click here.

Sanitation Committee Resource List




To review the entire running list of resources created by the committee, please click here. Any questions, please reach out to Nova Maldonado at

GBAC STAR™ Facility Accreditation

GBAC STAR™ is the cleaning industry’s only outbreak prevention, response, and recovery accreditation for facilities. GBAC STAR is the gold standard of prepared facilities. This accreditation means that a facility has:

  • Established and maintained a cleaning, disinfection, and infectious disease prevention program to minimize risks associated with infectious agents like the novel coronavirus (SARS-CoV-2).
  • The proper cleaning protocols, disinfection techniques, and work practices in place to combat biohazards and infectious disease.
  • Highly skilled cleaning professionals who are trained for an outbreak and infectious disease preparation and response.

Apply for GBAC STAR™ today!

Cleaning and Disinfection for Community Facilities

The Centers for Disease Control and Prevention has offered guidance providing recommendations on the cleaning and disinfection of rooms or areas occupied by those with suspected or with confirmed COVID-19. It is aimed at limiting the survival of SARS-CoV-2 in key environments. These recommendations will be updated if additional information becomes available.

These guidelines are focused on community, non-healthcare facilities such as schools, institutions of higher education, offices, daycare centers, businesses, and community centers that do, and do not, house persons overnight. These guidelines are not meant for cleaning staff in healthcare facilities or repatriation sites, households, or for others for whom specific guidance already exists.

To learn more about these guidelines, please click here.

CA COVID-19 Hotline 

On March 31st,  Governor Newsom announced a new statewide hotline: 833-544-2374

In coordination with the non-profit local 2-1-1 systems, Californians now have a one-stop-shop to answer their questions and get assistance during this crisis. Call centers are staffed 24 hours a day by trained professionals, who are able to provide guidance for unmet needs.


The California Department of Public Health is encouraging everyone to help prevent the spread of this respiratory illness with these everyday actions:

  • Wash your hands with soap and water for at least 20 seconds.
  • Avoid touching eyes, nose, or mouth with unwashed hands.
  • Cover your cough or sneeze with a tissue or your elbow.
  • Avoid close contact with people who are sick.
  • Stay away from work, school, or other people if you become sick with respiratory symptoms like fever and cough.
  • Follow guidance from public health officials.